Contact Us
We're here to help!
At Residential Gates, we prioritise providing efficient and timely support to our valued customers. To streamline our communication and ensure we can assist you promptly, we have chosen to primarily utilise email support@residentialgates.co.uk and our live chat feature on our website.
We understand that some customers prefer telephone communication; however, we have chosen email and live chat to ensure that we can efficiently address your needs and provide the best possible service. These channels help us manage and document all customer interactions effectively.
Opening times
Monday - Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Want to see our products in person? Book a showroom appointment.
Contact form
Frequently Asked Questions
We understand you might have questions before getting started or during your journey with us. That's why we've compiled a list of the most frequently asked questions to help you find the answers you need quickly and easily. Whether you're curious about our services, need help with an issue, or just want to learn more about what we offer, our FAQ section is here for you.
Let customers speak for us
from 214 reviewsVery pleased with these gates, easy to install, and a quality build and finish. Reasonably priced too.
Great product, made to measure. Perfect fit.
Easy to install.
Great quality and service. Looks great and easy to install
The quality of the gate is really good, opens smoothly and very sturdy. I had a custom sized gate made. I didn’t fully understand what I was doing but the support team were really helpful in aiding me to get the right gate.
Good sturdy build. Nice clean finish. Came with all screws and fittings. Very happy with the end result.
Fitting instructions on the website are better than the ones in the package.
Fantastic product
This gate is fantastic
Everyone has commented on it
Absolutely top notch
Thank you for your customer service help and advice
Thanks for a superb service,ordering was so simple and delivery including customer contact was first class.
The gate itself is a really good quality product and so easy to install. I would recommend your company, for the quality and reliability.
I very rarely submit reviews for anything but this company and their product deserve a five star review. The help I received from their support department over the telephone and by email was excellent and gave me the confidence to order. The gate is very high quality, far exceeding my expectations and the online instructions are very clear and easy to follow. It is a two man job but with the help of my son was completed within two hours. (I'm am closer to 80 than 75). I have no hesitation in recommending this product to anyone wanting a high quality aluminium, powder coated gate which in our case replaced a very heavy rotting wooden gate. Looks brilliant.
Excellent design. Straightforward installation. All the parts necessary and a very good looking result.
Ordered with help from Jason in the office who was Very helpful. Paid the premium for a white finish and the gates look terrific. If I was ever to fit again I would have also ordered the Alu posts as my existing brick piers were 40mm out of true which made fixing the direct fix wall hanging brackets a little tricky.
Overall a great service and the gates are Very well made
Received fairly quickly, good communication, easy delivery. Very easy to install. It looks lovely.
Great build quality. Easy to install. This is the second gate I have purchased and they look fantastic, much more durable and cost effective than a wooden gate. Never had any issues.
Arrived on time great quality gate as stated lightweight
Easy instructions to install worth every penny
Good company and great quality product. Well definitely use again. 5*