Contact Us
We're here to help!
At Residential Gates, we prioritise providing efficient and timely support to our valued customers. To streamline our communication and ensure we can assist you promptly, we have chosen to primarily utilise email support@residentialgates.co.uk and our live chat feature on our website.
We understand that some customers prefer telephone communication; however, we have chosen email and live chat to ensure that we can efficiently address your needs and provide the best possible service. These channels help us manage and document all customer interactions effectively.
Opening times
Monday - Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Contact form
Frequently Asked Questions
We understand you might have questions before getting started or during your journey with us. That's why we've compiled a list of the most frequently asked questions to help you find the answers you need quickly and easily. Whether you're curious about our services, need help with an issue, or just want to learn more about what we offer, our FAQ section is here for you.
Let customers speak for us
from 135 reviewsExcellent quality and real value for money. Easy to install with all options for fixing included. Recommend highly
Great product and fantastic service. Bespoke sizes made and delivered within 4 days. They even supply all the fixings required and comprehensive instructions.
Would definitely use again if required and couldn’t recommend more highly.
Very happy with our new gate. Pay close attention to online instructions, especially the measurements of screws.
Top tip: don’t put it up when windy.
Brilliant service, delivery received ahead of expected timelines and quality is fabulous! Thanks so much, would highly recommend!
Great product and customer service
Extremely pleased with the quality of the Garden Gate, delivery and service provided. Highly recommended
Ordered side gate online, received expert service and advise with measurements. Gate arrived promptly and delivery guy super helpful and friendly. I would definitely recommend this company to anyone wanting their services.
Firstly a big thank you to Jason and the distribution team for delivering the product earlier than the estimated delivery date due to our oversight in not ordering the bespoke gate early enough.
The gate is simple to install using the online instructions and the product look absolutely stunning and are highly recommended and fit perfect.
Easy to use
Gives a great finish to the gate
Delivered as descrbed by helpful driver. Quality gate and fittings, which were all there. Easy to install and very nice feel to it and looks hood.
Easy to fit
Excellent quality- finish the gait off well
Very happy with this product.
Frankly, at first I was skeptical because, having discovered your website there was no contact phone number. So I emailed specific questions and was pleasantly surprised by the swift, courteous, and accommodating response. So I ordered the competitively priced pedestrian gate and expressly requested a date certain for delivery. Once again your company was spot on, the product was delivered by a most pleasant delivery driver, the gate’s installed, and it looks fantastic. I can’t thank you enough; I couldn’t be happier; and I would highly recommend your company. Keep up the good work.
Excellent customer service. I had to make a slight adjustment to my order, I ordered the wrong colour posts by mistake, this was rectified quickly- no fuss.
Very fast delivery.
Very easy to fit, looks great!!