Commonly Asked Questions
No. Unfortunately we do not offer an installation service or site survey. However, our gates are designed to be fitted by our customers/installers with ease. We provide a step by step installation guide and a short installation video on each product page on our website.
Unfortunately we do not offer this service, however we have a detailed guide to help you measure correctly on our installation guide page.
Yes! We are proud to say that all of our aluminium gates are made from 100% recyclable aluminium and comply with the latest sustainability guidelines.
With aluminium being generally maintenance free, all you need to do is wash occasionally with warm soapy water and a sponge, then rinse.
Floor mounted hinges are required when using aluminium posts, as you are unable to fix wall mounted hinges at the bottom of the aluminium posts.
Aluminium posts can either be bolted down using the base plate into a solid surface or secured into the ground with concrete, the sizes we offer in posts are as follows:
Width sizes available - 100mm x 100mm or 150mm x 150mm.
Length sizes available - 2400mm or 3000mm.
Post Flange Base Size:
100mm x 100mm post = 210mm x 160mm
150mm x 150mm post = 250mm x 210mm
When using aluminium posts, floor mounted hinges are required to be fitted for the bottom of gates as you are unable to fix wall mounted hinges at the bottom of aluminium posts. To fix the top hinges, these can be wall mounted hinges as you have access to the top of the post so you will be able to tighten the nut and bolt fixing supplied.
The only way to purchase your order is by using the website check out service provided by Stripe Payments UK.
Delivery in England, Wales and certain areas within Scotland is free. If you require delivery outside of these areas, you would need your own transportation/courier service.
We are unable to list this here, but please find these weights on each product page.
Self-tapping screws, also called sheet metal screws, are very versatile. They can be used to securely fasten metals together, including aluminium. They can also be used to efficiently fasten metal to other materials, such as wood or plastic.
The aluminium used for our gates is specially treated against rust and corrosion, and will not bend, warp, drop or twist. The colour will not fade or crack, the gates are maintenance free and will continue looking their best overtime. All our gates come with a 5 year manufacturers guarantee.
Please allow up to 1-2 weeks delivery on any standard gate orders and 2-3 weeks delivery on any custom gate orders. The delivery driver will be in contact with you 24 hours before delivery.
*Residential Gates Ltd will do our best to meet any delivery date given or agreed, such dates are estimates and only given in good faith, we will not be liable in the event of the delivery period being exceeded or accelerated for any reason. However, we ensure to keep the customer informed and updated of any changes to delivery times by email.
Due to the fact our delivery schedules may change please do not proceed to book installers (if needed) until you have checked and received your goods.
To find your required gate size, there are 2 measurements to consider:
1. The width between the walls/posts.
These measurements need to be taken at 3 levels; ground, midway and at the top of your posts. If by any chance these 3 measurements differ, go by the smallest measurement.
**Please do not forget to take into consideration space for the hinges**
2. The height you require.
This is personal choice, our standard heights are 1600mm, 1800mm and 2000mm and 2200mm. If you are using your existing posts take a measurement from ground level to the top of the post less 10cm to accommodate fixtures and fittings according to your maximum height preference.
Please see our detailed guide shown on the product pages on how to measure your gateway.
We recommend that the installation of each gate is carried out by 2 persons, with a selection of basic tools. We provide a step by step installation guide and a short installation video on each product page on our website to ensure they can be fitted with ease.
We provide our own delivery service, so you will be contacted via the delivery driver prior to delivery.
Yes, select custom gate size and enter the exact width size you require the gate to be. Please select the next size up from the custom width you have entered. Our gate heights come as standard and are not adjustable.
*You need to take into account space for accessories.
*Bell Curved Top Gates are not available to be customised.
The minimum recommended width of posts is 100mm, if this is the width of your current posts then in most cases the answer is yes. As aluminium is a lightweight material our gates can be fixed onto wood, metal, brick or concrete posts, as long as they are structurally sound and aren’t suffering with any rot, crumbling or damage.
However, if you require posts we have 100mm and 150mm aluminium posts available which can be matched to your gate.
Posts are available in the following sizes:
100mm x 100mm x 2400mm (suitable for all Garden Gates or smaller sized Driveway Gates)
150mm x 150mm x 2400mm (suitable for either Driveway or Garden Gates)
150mm x 150mm x 3000mm (suitable for either Driveway or Garden Gates)
On installation the posts can also be cut down to the required size. Complete the finished look with an Aluminium Post Cap.